Why Sales Performance Group?

Extensive Experience

SPG has been developing innovative incentive solutions for its clients for over twenty-five years. Today - our web hosted - on-line system provides an extremely cost-effective means of conducting an incentive program.

Even though we utilize cutting edge technology to communicate and track programs on-line, program development and structure remain at the heart of every successful incentive program - and that's when twenty-five years of experience and expertise becomes critical.

Consultative Approach

Our approach is consultative. Our program recommendations are based on years of developing and conducting successful programs for hundreds of companies in a variety of distribution channels and industries. It does not matter how you go to market, we ask the right questions that get to the essence of what you want your incentive program to accomplish. We provide program solutions that fit with your objectives, your organization and your budget. And we always attempt to fund programs from incremental increases.

"Best In Class" Customer Service

We are passionate about serving the participants in the programs we conduct. Our Concierge Buying Service is a perfect example of this passion - whatever a participant wants that is not in our catalog offering - we will attempt to source and quote in points within 24 hours of receiving the request. Ask any program participant that has used this unique service and you will hear rave reviews.

In addition, we always attempt to answer the telephone with a real person by the second ring and respond as quickly as humanly possible to inquiries and requests. The pampering and complete satisfaction of program participants is our highest proirity.

Scalable Solutions

Our experience and available technology enable us to recommend the best, most cost-effective solution for your situation. Our online incentive systems are scalable to support a simple short-term sales contest or an ongoing multi-tiered incentive effort with thousands of participants. We can provide you with the basics to conduct your own program using our online merchandise and travel fulfillment or you can outsource your entire incentive campaign to us - from initial development to program design, from tracking and reporting to promotion and communication.

Rapid Deployment

Our rapid deployment enables companies to have a fully functional incentive site in just a few days. Our program development kicks into high gear immediately for every program we accept. We employ development and design techniques that cut right to the chase when setting up a program. From program logo configuration, to site colors and program rules and structure, the only thing that usually slows us down is the company that just bought the program.

Low Cost Programs

SPG is a low cost, high service provider. Our business model, which is driven by strategically designed technology, innovative and timely procurement, and scalable, dedicated program support, enables us to deliver high quality programs and extremely high levels of service at a very low cost. Our industry is dominated by high cost providers that are proud of and readily talk about their overhead, which of course, is the reason they are high cost providers.

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