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Travel Management

Sales Performance Group conducts group incentive travel programs to destinations throughout the world. We specialize in upscale resorts throughout Mexico, the Caribbean and Bermuda, as well as highly desirable destinations throughout the United States for groups of 50 to 250. We handle all aspects of the program from site recommendation and selection to trip promotion and execution.

High Touch Program Management

Travel Management Services from Sales Performance Group include a very high touch, hands-on approach with individuals who are traveling - many of which may not be experienced travelers.  Our process begins with a telephone call or email to each traveler approximately four weeks prior to the travel date. Each traveler completes an online registration and travel survey - noting special travel requirements, checking for current travel documentation and accuracy.

An express mail delivery of our travel packet, which includes e-ticket airline ticket receipts, arrival and transfer information and complete hotel information and itinerary arrives approximately two weeks before travel. We also provide an 800-travel hotline for anyone with questions about the trip.

Experienced Travel Staff

SPG Travel Directors and Staff plan and operate the trip from beginning to end. Our staff will be on the ground in the destination country and in action before your trip starts. The travel staff will be very familiar with the property and will conduct all the pre-travel arrangements and discussions with participants and will be familiar with them prior to their arrival.

Exciting Communication Support

A critical but often overlooked component of travel management is the communication that takes place during the operation of the program that leads to the trip. Program communications should not only promote the trip, they should work hard to keep the objectives and goals of the program top of mind with all of the program participants. To the extent possible, spouses - who are often included in the travel plans - should receive these communications as well. In our experience, the spouse of your participant is often one of the most effective sales managers you will ever find.

Let us talk to you about our group travel experiences before your next trip is awarded. Contact us today at 800-853-3828 for a no obligation consultation.